The primary service I provide is producing manuals for a technical audience. This includes the following:
- Researching the details of how your product operates.
- Researching exactly how your customers use their product.
- Producing an outline. This is the top-level organization of the documentation.
- Writing detailed explanations of your product.
- Writing detailed step-by-step instructions that explain exactly how to use your product.
- Testing instructions to make sure they really work as written.
- Producing illustrations that support and expand on the text.